The most wonderful part of my stay was the super comfy bed that felt like sleeping on a cloud! 😍 However, the bathroom could really use a good deep clean.

had a wonderful stay at surestay plus! the room was clean and cozy, exceeding my past experience in jonestown. the staff was incredibly friendly, making my visit even better than before.

elevator was a bit slow.

amazing breakfast experience and friendly staff make this hotel a gem for family travels

Fabulous breakfast variety, accommodating staff.

would happily go back again

The double room was clean and cozy, featuring a microwave, refrigerator, and flat-screen TV. The fitness center had sun loungers for relaxing after a workout. Breakfast was good with options like yogurt and waffles. The room had great amenities like a walk-in shower and air conditioning, making it super comfortable to stay in.

Comfortable stay with pet-friendly policies and exceptionally soft beds. Enjoyed the complimentary breakfast with good options, adding a nice touch to the morning. However, check-in issues and lack of follow-up regarding paperwork were quite frustrating.

Had an amazing stay at Surestay Plus By Best Western Jonestown Lebanon Valley! The staff was exceptionally friendly, especially Monica at the front desk, who was helpful and welcoming. My room was cozy, clean, and quiet, making it a perfect spot to relax. The breakfast was delicious with a great variety to choose from.

No significant negatives to report.

Comfortable Stay with Room for Improvement

We enjoyed a pleasant three-night stay, where the comfortable king room offered a relaxing space. While the location was quiet, nearby dining options were limited. I recommend driving into Lebanon for better meal choices. The staff services could improve, especially during busy breakfast hours.

Request cleaning services proactively to ensure room maintenance, as it may be overlooked during busier periods.

great central spot for city exploration and parks

I loved how easy it was to access attractions like the Pennsylvania National Guard Military Museum, just about 5 km away, making my city strolls all the more enjoyable. The bed in my room was fairly comfortable for some restful nights after long days of exploring.

Friendly Staff and a Cozy Stay

I had a wonderful stay, thanks to the incredibly friendly staff who genuinely made me feel welcome. My room was clean, cozy, and perfect for relaxing after a long day of travel. The breakfast selection was impressive, with a great variety of options to start the day right.

I truly enjoyed the warm and inviting atmosphere of Surestay Plus By Best Western Jonestown Lebanon Valley. The staff was exceptionally friendly, ensuring a pleasant experience throughout my stay. The accessible layout was very accommodating for seniors like me.

More seating in the breakfast area would be helpful.

Had an amazing stay at Surestay Plus in Jonestown. The staff, especially Monica at the front desk, felt genuinely friendly and welcoming. My room had a cozy vibe, clean enough to feel comfortable. The breakfast offered plenty of tasty options, really hit the spot every morning. The location felt quiet and was easy to navigate. however, I noticed the Wi-Fi could be a bit unreliable during peak hours. Overall, the amenities like the fridge and microwave were handy. I did wish for more charging outlets in the room though. Just a few minor issues, but didn't take away from the good time overall.